Childplace Family Services 10DLC Privacy Policy

Effective Date: 3/28/2025
Childplace Family Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you opt in to receive SMS communications from us.

1. Information We Collect

When you opt in to our SMS services, we may collect:

• Your phone number
• Your name (if provided)
• Communication preferences
• Interaction data (e.g., message responses, engagement)

2. How We Use Your Information

We use your information to:

• Send important notifications, appointment reminders, and service updates
• Provide support resources and relevant information about our programs
• Improve our communication and services

3. Data Sharing and Protection

• We do not sell, rent, or share your personal information with third parties for marketing purposes.
• We may share information with trusted service providers who assist us in delivering SMS messages.
• We implement industry-standard security measures to protect your data.

4. Opt-Out and Your Choices

• You may opt out of receiving SMS messages at any time by replying STOP to any message.
• For assistance, reply HELP or call our office.
• Message and data rates may apply.

5. Changes to This Policy

We may update this policy periodically. Any changes will be posted with a revised effective date. For more information, please contact us at info@childplace.org or visit https://childplace.org/.